Shipping policy
At Author & Co., all orders ship directly from the United States using USPS.
U.S. Orders
We offer free USPS Ground shipping on all U.S. orders. If you’d like your order to arrive sooner, you can upgrade to USPS Priority Mail at checkout for an additional fee.
Most U.S. orders arrive within 2–5 business days. Once your order ships, you’ll receive a tracking link by email so you can follow your delivery.
Canadian Orders
Orders to Canada ship from the U.S. via USPS International, which transfers to Canada Post for final delivery.
Most Canadian orders arrive within 7–14 business days, depending on location and customs processing times.
Please note that import taxes and duties are collected by Canada Post upon delivery and are not included at checkout.
Tracking
If you did not receive a tracking link, please check your spam or junk folder for an email from Author & Co. If you still can’t find your tracking link, contact info@authorandco.com, and we’ll resend your tracking details right away.
Order Changes or Cancellations
For order changes, please email info@authorandco.com as soon as possible with your order number. We’ll do our best to update or cancel your order before it ships.
Once your package has been processed by USPS, changes can no longer be made.
International Shipping
We currently ship within the United States and Canada only. However, some of our authorised retail partners offer international shipping. For example, the Museum of Modern Art (MoMA) Design Store ships internationally to select destinations.
International orders placed through third-party retailers are subject to that retailer’s shipping policies, pricing, taxes, duties, and returns.