Refund policy

At Author & Co., we want you to feel confident in your purchase. If something isn’t right, we’ll make the process easy and transparent.

You can return your order within 30 days of receiving it for a full refund. We’ll cover the return shipping cost.

To start a return, email info@authorandco.com with your order number. Once approved, you’ll receive a prepaid USPS return label and simple instructions.

Please ship your return within 14 days of receiving the label.

Inspect your order upon arrival.  If an item is damaged, reach out to us immediately at info@authorandco.com so we can resolve it quickly.

Once your return is received and inspected, we’ll notify you if your refund has been approved. Approved refunds will be issued to your original payment method.

Please note that it may take several business days for your bank or credit card provider to process and post the refund.